December 12, 2025
E-Subro Hub Offer of Liability in TRS Filings
When filing in Total Recovery Solution® (TRS®), please keep in mind that an E-Subro Hub offer of liability is not binding in TRS arbitration. While prior E-Subro Hub negotiations can be submitted as evidence in an arbitration filing, the negotiations or agreements are not binding. The arbitrator will make a decision based upon their review of the arguments and evidence submitted in TRS.
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Maintaining the Confidentiality of Arbitration Proceedings
Recently, AF has been receiving calls from insureds regarding the arbitrator’s decision on their case. Arbitration proceedings among members as administered by AF are confidential.
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Member Support Email Discontinued
On May 11, the membership@arbfile.org address was discontinued. Members attempting to submit a support request via email will be redirected to our member support portal, with phone support available.
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Amendments on Case Submissions
Recently, AF has received requests from members asking for the ability to amend their case submissions in Total Recovery Solution® (TRS®), such as correcting information or adding missing documents.
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